FAQs –

Understanding PPD Training

What is RPL?

Recognition of Prior Learning (RPL) is an assessment method designed to confirm and recognise the competencies an individual has obtained outside a formal education and training environment. These competencies might have been gained through informal or non-formal training, or they may have been gained through life or work experience. This assessment process is as rigorous as any assessment. You will be required to produce evidence of your practical application of the skills as well as your current knowledge of the topic for each unit that makes up the qualification. We will guide you through the evidence collection process. The evidence may consist of a series of demonstrations and written questioning.

What is competency based assessment?

This is the process of collecting evidence and making judgements on whether competence has been achieved. This confirms that an individual can perform to the standard expected in the workplace as expressed in the nationally endorsed competency standards on competency standards developed by relevant industry, enterprise, community or professional groups, or on outcomes of accredited courses if there are no relevant nationally endorsed competency standards. Source: Guidelines to assessing competence in VET.

What is my learning style?

Individuals learn differently and have their own unique learning style. Some learners have a dominant learning style, others can adapt depending on the situation. No learning style is more effective than another and your learning style may change over time.

Understanding your learning style will help you choose the mode of study that will suit you.

There are many online surveys to help you determine your learning style. 

For example: A learner that likes time to reflect and connect all the pieces is going to find a fast track course a challenge. A learner that likes to talk things through is going to find online learning a challenge.

Many learners go straight to doing the assessments without doing the reading. That’s a mistake! Reading adds depth!

How are our courses structured?

5 or 10 day contact days are suitable for those who can’t afford much time away from work and want to spend some dedicated time working on their qualification.
This is a blended mode of delivery incorporating in class, work, and external studies and research. It may include online portions and recognition of prior learning (RPL).
For learners who like time to reflect on their learning, the in class sessions seem a whirl of information. This can be stressful. How will you manage your reactions to this mode of training?
Here are some strategies for using this model of training to suit your needs:

Strategy 1
A one week intensive in the classroom, then spend time working on the assignments in your own time and place, then come a second time to another one week intensive to refresh and complete your training. The 5 days is a great overview and sets the context of the course. RPL opportunities can be integrated into this time.

Strategy 2
Come to a 5 day face to face course, spend the next two weeks to a month per unit of competency doing the reading and complete the learning activities. Add individual coaching  to clarify your understanding. Come to class again as needed.

Strategy 3

Plan your training over 6 months – 12 months. Divide the units up over that time and work through systematically finishing groups of 2 – 3 units before commencing on a new set of units. Do this by coming to class when the subject matter matches the units you are working on and working consistently on the required reading before you start assignments.

How are our courses structured?

The amount of training required by a learner to achieve a qualification (or a specific unit) depends on:

  • the starting point of the learner;
  • their learning skills;
  • the mode of delivery by the RTO; and
  • the breadth and complexity of the skills and knowledge to be acquired.

So many variables impact on the length of time your course will take although typically a Certificate IV takes 6 – 12 months and a Diploma 1 – 2 years.  Our courses are self paced but require a dedicated time commitment for you to succeed.

What happens if I disagree with my assessment decision?

You have the right to appeal your assessment decision. Please contact us immediately and we will work through the process with you. Your feedback should provide you with enough information to know where you went wrong. We usually find that you have rushed to the assessment without carefully reading and studying the learning material. If you do this you put yourself at a disadvantage and waste your money.

Some Training Companies advertise guaranteed success in competency based training. AVOID these places. It simply isn’t possible to guarantee your success. If you  don’t put the required work into your study you will not succeed. There are no refunds once assessment has taken place so use the support of your Trainer. Be proactive in seeking it out. A detailed policy statement about how to make a complaint or appeal is found on the link on the homepage of this website.

What is our refund policy?

Vocational Courses:

A portion ($300) of your first payment is retained to cover administration and materials. You can not seek a refund if the course has been provided to you EVEN if you do not pass . You can not seek a refund if the course has been provided to you but you did not do the assessments. You can not get a refund once you have begun when you don’t want to do the course anymore.  Think carefully about the course. Take our Trainers advice and be prepared to allocate the time needed BEFORE you enroll. Overviews of the course are provided so there are no surprises about the amount of work you need to do. Please read these before enrolling.

Withdrawals will be allowed within the first two months of your enrollment EXCEPT where you have participated in face to face coaching or classes. Those who commence class studies must withdraw within the first two days of the class starting unless they have received all the course material. 14 days notice is required to ensure a full refund a to with only the administration charge applied. The 14 days notice ensures that you will not have received all the course work in the course.

Ask about paying for portions of the course if you have doubts. More details about refunds can be found on the home page.

Time extensions are readily given for genuine reasons. More information


No refund is available within 14 days of the workshop for our public courses

What happens if the PPD Training ceases to operate or stops offering your course (protection of Fees)?

If the PPD Training ceases to operate your records will be sent to you. Prorata refunds of any prepaid fees paid above the threshold amount of $1500. will be made or  you will be placed into an equivalent course such that:
– the new location is suitable to the learner; and
– the learner receives the full services for which they have prepaid at no additional cost to the learner;

The Learner Journey

We have a unique and passionate interest in your success. Read about the your journey with us and our commitment to building your independent learning skills in the refunds, complaints, appeals and the Journey section found on the home page.